Supercharging your ecommerce
The thing that makes us different is that we care about the customer's shopping experience. The details. The finishing touches. Some call it User Experience. We call it common sense.
Our goal is to make life a little better for your customers so that they will shop with you – again and again. We've been helping clients sell online for over a decade now. Here's how!
Helping set up and understanding ecommerce
We support you every step of the way; helping you understand the basics of ecommerce and training on the technical ins-and-outs of processing customer orders, from the sale to dispatch.
Strategy and planning
A solid strategy is a no-brainer. We'll work out a plan for launching, building, and promoting your new online shop. Bring clarity to those tricky decisions about budgets, pricing, and sales targets.
Creative design and unique theme
We're creative, seeking new and improved ways to do things. You want something unique but usable. We make brave decisions that move brands forward. Stand out from the crowd and help build trust with your customers.
We deliver fast, usable, accessible ecommerce websites and apps, paying extra special attention to the mobile experience. More than half of people use their phones to buy online these days!
Basket, checkout and payment
An online shop that processes online transactions reliably and quickly is a must-have. Once set up, we perform comprehensive tests to ensure sales go through without a hitch or delay at any stage.
Product photography and video
Ensure your products are utterly irresistible by using our professional photography services to capture the perfect angle. Or get more interactive with video and 360° for a unique touch that gets all the attention.
User testing and analytics
It's vital to understand your visitor's point of view. How do they use your online shop? How do they feel about their experiences? Answers and insights are at your fingertips with our analytics and user testing tools.
Conversion Rate Optimisation (CRO)
The conversion rate is the efficiency of converting visitors to sales – a crucial measurement in ecommerce. We'll help you measure and improve your conversion rate, convincing more people to buy, and buy more often.
Search Engine Optimisation (SEO)
If people can't find you online, they can't buy from you. We'll help you become more discoverable for the keywords and phrases your future customers use, increasing your search engine rankings and click-throughs.
Product advertising campaigns
Ads on search engines and social media are a proven method of generating traffic and sales. Our advertising campaigns help you find people who are ready to buy and bring them to your website or app.
A sparkling partnership
Aitken Wines partnered with zen. in 2018 to boost the online sales of their great tasting wines and champagnes, locally and nationally. Adapting the business and launching some new campaign strategies, their Shopify-based store has grown significantly in 2020, seeing an increase of 1,871% in online sales in a single month. Cheers to that!
Our website has been invaluable to us, especially during the COVID-19 lockdown. We've seen how well it can work for us on a local scale, and we have zen. to thank for that!
We're a Shopify partner
Shopify is arguably the most popular and user-friendly ecommerce system out there. It offers a frictionless way to sell online with an all-in-one, hosted, and secure platform. It handles everything from managing and marketing your products, to secure checkout and payments.
Over 1,000,000 businesses worldwide trust Shopify, including zen. Why do we choose Shopify to help our clients sell online successfully?
Shopify's friendly interface lets you manage your products, orders, customers, shipping, and website content from anywhere, on any device.
Shopify hosts your online shop on secure, high-performance servers with unlimited bandwidth. Shopify is level-1 PCI compliant, so you don't need to worry about the security of your customers' credit card data.
Sell anything, anywhere
Use one platform to sell products to anyone, anywhere—in person with Point of Sale and online through your website, social media, and online marketplaces.
Inventory management made easy
You can add an unlimited number of products to Shopify and manage yourentire inventory with ease, including digital products and downloads. Offer a wide array of product variations such as size, colour, and material.
Secure, user-friendly checkout
Give your customers a slick, secure, and easy-to-use checkout experience that makes them think, "That was easy". Increase the likelihood of return visits, positive reviews, and repeat purchases.
Accept Visa, Mastercard, Discover, and American Express the minute you launch, with low credit card rates and no hidden fees. All secured with a 256-bit SSL certificate (the same level of security used by banks).
Shopify's flexible shipping management means you can choose the most appropriate shipping rate for your products, including fixed-price, tiered pricing, weight-based, and location-based rates.
Time-saving order management
You can fulfil one or multiple orders with just one click, making your daily order management a breeze. Shopify connects to popular fulfilment solutions, including Amazon.
You can unify in-store and online sales with ease with Shopify's Point of Sale solution. With smart inventory management and support for multiple tills, you can provide a seamless shopping experience for every customer.
Understand your customers better
Shopify helps you learn more about your customers and their shopping habits. Find their contact info and order history at a glance. Categorise and export customer lists based on location, purchase history, and more.
Easy customer management
Encourage repeat shopping by enabling customer account creation at checkout. Your customers can also check out as a guest without creating an account.
Built-in marketing tools
Shopify includes tools to help you create marketing campaigns, promote your products on social media, and optimise your shop for search engines. It includes features like product reviews, discounts, and gift cards.
Free, high-quality stock images
Burst is a stock photo platform powered by Shopify that offers free stock photos with commercial licensing for your online shop. Perfect for blogs, social media, Insta ads, and marketing campaigns.
The magic of millinery
Chanix Millinery is run by an inspiring entrepreneur with a vision, a stunning product range, and the determination to make things happen. With our support, Rachael has established a flourishing online shop, experiencing an incredible 533% boost to sales in 2020 Q1.
zen. made me a fantastic online shop for my business, beyond what I expected and taking care of all the small details. The team's patience for teaching me to be more tech-savvy was appreciated too! A million thank yous!